Resolved after 4 hours 22 minutes, affecting Smartflows Automation and IntelePeer Portal and 1 more, on November 18, 2025.
This issue has been resolved and services are normalized. Should you experience any further issues or need assistance please contact Intelepeer Support at [email protected] or 866-780-8639.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Nov 18, 2025, 12:33 PM UTC
Currently Intelepeer is experiencing impacts to its API and SMS, portal services due to a global network issue with Cloudflare networks. Intelepeer is working to stabilize services.
- identified Nov 18, 2025, 02:43 PM UTC
Intelepeer has bypassed Cloud Flare and services are resuming. All customers should start to see the restoration of services. Thank you for your patience. Intelepeer will continue to monitor.
- identified Nov 18, 2025, 03:18 PM UTC
Cloudflare DNS is having a global outage and IntelePeer has rerouted all DNS services to our back up solution and all IntelePeer services are working and if any customers are having issues, they should open a ticket at [email protected]
- resolved Nov 18, 2025, 04:55 PM UTC
This issue has been resolved and services are normalized. Should you experience any further issues or need assistance please contact Intelepeer Support at [email protected] or 866-780-8639.
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