Is ID.me down?

Last checked just now
Current status
ID.me is up

No incidents right now.

  • Official status page: status.id.me
  • Checked every 5 minutes
  • 24 components tracked

ID.me is operational right now. Last checked just now; the most recent incident resolved 40d ago.

Real-time ID.me status, recent outages, and incident history: pulled directly from ID.me's official status page at status.id.me every 5 minutes. Pingoru tracks 24 ID.me services and has captured 7 incidents in the last 90 days (99.38% uptime). Get email, Slack, Discord, or webhook alerts the moment ID.me reports a new incident, free for 3 monitors, no credit card.

Users who monitor ID.me also follow these Identity Management services: JumpCloud Dropbox Sign Ping Identity MobileIron GBG Onfido Persona Identities Thycotic Beyond Identity Ekata View all 8,000+ providers
ID.me uptime 99.38% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 3m
    Started Sep 21, 2026, 03:26 PM UTC · Resolved Sep 21, 2026, 04:29 PM UTC
    NIST 800-63-3 PoliciesNIST 800-63-2 PoliciesKBA-replacement PoliciesTelecom Possession APITelecom Identity APIDocument Identity API
    Timeline · 4 updates
    • investigating · Sep 21, 2026, 04:11 PM UTC

      We're experiencing an elevated level of application errors and are currently looking into the issue. Status updates will be provided as soon as available.

    • identified · Sep 21, 2026, 04:16 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Sep 21, 2026, 04:23 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 21, 2026, 04:29 PM UTC

      This incident has been resolved. The fix has eliminated the elevated level of errors for verifications.

    Latest: This incident has been resolved. The fix has eliminated the elevated level of errors for verifications.

  2. Resolved 16m
    Started Sep 09, 2026, 05:37 PM UTC · Resolved Sep 09, 2026, 05:53 PM UTC
    NIST 800-63-3 PoliciesNIST 800-63-2 Policies
    Timeline · 4 updates
    • investigating · Sep 09, 2026, 05:37 PM UTC

      ID.Me is experiencing IAL-2 pass rate degradation due to failures in the legal ID and face verifications. Team is actively working on to recover the services.

    • investigating · Sep 09, 2026, 05:39 PM UTC

      We are continuing to investigate this issue.

    • investigating · Sep 09, 2026, 05:53 PM UTC

      The IAL-2 pass rates are back to normal. All the affected services have been recovered. The incident is resolved.

    • resolved · Sep 09, 2026, 05:53 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 7m
    Started Aug 07, 2026, 01:05 AM UTC · Resolved Aug 07, 2026, 01:12 AM UTC
    Timeline · 1 update
    • resolved · Aug 07, 2026, 01:48 AM UTC

      We experienced an high level of application errors for Sign-Ins and Verifications from 9:12PM - 9:22PM ET due to planned maintenance. Maintenance activity ended and Sign-Ins and Verifications services returned to normal operations.

    Latest: We experienced an high level of application errors for Sign-Ins and Verifications from 9:12PM - 9:22PM ET due to planned maintenance. Maintenance activity ended and Sign-Ins and Ve…

Incident record

Since April 2026 · Statuspage by Atlassian · 24 components checked every 5 minutes
50incidents recorded
21last 12 months
3last 90 days
7 hourstypical duration, 12 months

The longest incident in the last year, Service Degradation - Authenticator App Push Notifications on April 3, 2026, ran for 4 days. 4 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Document Identity API6
  • NIST 800-63-2 Policies6
  • NIST 800-63-3 Policies6
  • KBA-replacement Policies5
  • Telecom Identity API5

Latest incidents

  • Elevated Application Errors for Identity Verifications September 21, 2026 · 63 minutes · major outage

    We're experiencing an elevated level of application errors and are currently looking into the issue. Status updates will be provided as soon as available.

  • IAL-2 pass rates degradation September 9, 2026 · 16 minutes · major outage

    ID.Me is experiencing IAL-2 pass rate degradation due to failures in the legal ID and face verifications. Team is actively working on to recover the services.

  • Elevated Application Errors for Sign-Ins and Verifications August 7, 2026 · 7 minutes · major outage

    We experienced an high level of application errors for Sign-Ins and Verifications from 9:12PM - 9:22PM ET due to planned maintenance. Maintenance activity…

Outage history

Past 90 days · 3 incidents View full outage history →