Is ID.me down?
Last checked 6m agoNo incidents right now.
ID.me is operational right now. Last checked 6m ago; the most recent incident resolved 5d ago.
Real-time ID.me status, recent outages, and incident history — pulled directly from ID.me's official status page at https://status.id.me every 5 minutes. Pingoru tracks 24 ID.me services and has captured 11 incidents in the last 90 days (98.31% uptime). Get email, Slack, Discord, or webhook alerts the moment ID.me reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- NIST 800-63-3 PoliciesNIST 800-63-2 Policies
Timeline · 4 updates
- investigating · Sep 09, 2026, 05:37 PM UTC
ID.Me is experiencing IAL-2 pass rate degradation due to failures in the legal ID and face verifications. Team is actively working on to recover the services.
- investigating · Sep 09, 2026, 05:39 PM UTC
We are continuing to investigate this issue.
- investigating · Sep 09, 2026, 05:53 PM UTC
The IAL-2 pass rates are back to normal. All the affected services have been recovered. The incident is resolved.
- resolved · Sep 09, 2026, 05:53 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 1 update
- resolved · Aug 07, 2026, 01:48 AM UTC
We experienced an high level of application errors for Sign-Ins and Verifications from 9:12PM - 9:22PM ET due to planned maintenance. Maintenance activity ended and Sign-Ins and Verifications services returned to normal operations.
Latest: We experienced an high level of application errors for Sign-Ins and Verifications from 9:12PM - 9:22PM ET due to planned maintenance. Maintenance activity ended and Sign-Ins and Ve…
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Timeline · 1 update
- resolved · Jul 31, 2026, 02:29 AM UTC
From 9:23PM ET to 10:06PM ET, we experienced an elevated level of application errors for shop.id.me resulting in the site being unavailable for 44 mins. We have applied a fix and the application is now operating normally.
Latest: From 9:23PM ET to 10:06PM ET, we experienced an elevated level of application errors for shop.id.me resulting in the site being unavailable for 44 mins. We have applied a fix and t…
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Timeline · 1 update
- resolved · Jul 24, 2026, 01:18 PM UTC
From 07:53 ET to 08:13 ET, a Third-party service that is a component of Verifications Services was experiencing service issues. The third-party service has since mitigated the issue. We are continuing to coordinate with them to ensure further stability and monitoring the situation.
Latest: From 07:53 ET to 08:13 ET, a Third-party service that is a component of Verifications Services was experiencing service issues. The third-party service has since mitigated the issu…
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- Account Management
Timeline · 9 updates
- investigating · Jul 20, 2026, 09:06 PM UTC
We have begun to receive user reports that there are issues with enrolling the IDme Authenticator App for Android for sign-in/authentication. We are currently investigating the issue. We will provide an update at 6:00pm ET.
- identified · Jul 20, 2026, 09:43 PM UTC
The issue has been identified and a fix is being implemented now.
- identified · Jul 20, 2026, 10:02 PM UTC
We are continuing to roll out the fix. Next update at 7:00pm ET or sooner.
- identified · Jul 20, 2026, 10:58 PM UTC
We are continuing to roll out the fix. Next update at 8:00pm ET or sooner.
- identified · Jul 21, 2026, 12:13 AM UTC
Fix has been deployed and team is currently verifying the change. Next update at 9:00PMET.
- monitoring · Jul 21, 2026, 12:28 AM UTC
The fix has been fully implemented and verified, and we are continuing to monitor operations. Next update at 9:00PM ET.
- monitoring · Jul 21, 2026, 12:36 AM UTC
We will continue to monitor through the next couple of hours to ensure caching effects are not masking additional issues. Next update 9:00AM ET.
- monitoring · Jul 21, 2026, 01:06 PM UTC
We are continuing to verify the fix for Authenticator Enrollment and monitoring the situation and additional issues. Next update at 10:00AM.
- resolved · Jul 21, 2026, 01:57 PM UTC
This incident has been resolved. All operational metrics for Authenticator App enrollment have return to baseline levels.
Latest: This incident has been resolved. All operational metrics for Authenticator App enrollment have return to baseline levels.
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See the full ID.me outage history
2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse ID.me outage history →Or sign up free to get alerts when ID.me breaks · 10 free monitors · No credit card
- IAL-2 pass rates degradation ResolvedStarted Sep 09, 2026, 05:37 PM UTC · Resolved Sep 09, 2026, 05:53 PM UTC · 16m
- Started Aug 07, 2026, 01:12 AM UTC · Resolved Aug 07, 2026, 01:12 AM UTC · —
- shop.id.me Service Unavailable ResolvedStarted Jul 31, 2026, 02:29 AM UTC · Resolved Jul 31, 2026, 01:30 AM UTC · —
- Verification Services Outage ResolvedStarted Jul 24, 2026, 01:18 PM UTC · Resolved Jul 24, 2026, 01:11 PM UTC · —
- Started Jul 20, 2026, 09:06 PM UTC · Resolved Jul 21, 2026, 01:57 PM UTC · 16h 50m
- Started Jul 17, 2026, 02:56 AM UTC · Resolved Jul 17, 2026, 03:34 AM UTC · 37m
- Verification Services Outage ResolvedStarted Jul 14, 2026, 06:29 AM UTC · Resolved Jul 14, 2026, 08:45 AM UTC · 2h 15m