Is ID.me down?

Last checked 6m ago
Current status
ID.me is up

No incidents right now.

Official status page: https://status.id.me · Polled every 5 minutes · 24 components tracked

ID.me is operational right now. Last checked 6m ago; the most recent incident resolved 5d ago.

Real-time ID.me status, recent outages, and incident history — pulled directly from ID.me's official status page at https://status.id.me every 5 minutes. Pingoru tracks 24 ID.me services and has captured 11 incidents in the last 90 days (98.31% uptime). Get email, Slack, Discord, or webhook alerts the moment ID.me reports a new incident — free for 5 monitors, no credit card.

Users who monitor ID.me also follow these Identity Management services: JumpCloud Dropbox Sign Ping Identity MobileIron GBG Onfido Persona Identities Thycotic Beyond Identity Ekata View all 6,000+ providers
ID.me uptime 98.31% uptime · past 90 days
Mon Wed Fri
JunJulAugSep
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 16m
    Started Sep 09, 2026, 05:37 PM UTC · Resolved Sep 09, 2026, 05:53 PM UTC
    NIST 800-63-3 PoliciesNIST 800-63-2 Policies
    Timeline · 4 updates
    • investigating · Sep 09, 2026, 05:37 PM UTC

      ID.Me is experiencing IAL-2 pass rate degradation due to failures in the legal ID and face verifications. Team is actively working on to recover the services.

    • investigating · Sep 09, 2026, 05:39 PM UTC

      We are continuing to investigate this issue.

    • investigating · Sep 09, 2026, 05:53 PM UTC

      The IAL-2 pass rates are back to normal. All the affected services have been recovered. The incident is resolved.

    • resolved · Sep 09, 2026, 05:53 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved
    Started Aug 07, 2026, 01:12 AM UTC · Resolved Aug 07, 2026, 01:12 AM UTC
    Timeline · 1 update
    • resolved · Aug 07, 2026, 01:48 AM UTC

      We experienced an high level of application errors for Sign-Ins and Verifications from 9:12PM - 9:22PM ET due to planned maintenance. Maintenance activity ended and Sign-Ins and Verifications services returned to normal operations.

    Latest: We experienced an high level of application errors for Sign-Ins and Verifications from 9:12PM - 9:22PM ET due to planned maintenance. Maintenance activity ended and Sign-Ins and Ve…

  3. Resolved
    Started Jul 31, 2026, 02:29 AM UTC · Resolved Jul 31, 2026, 01:30 AM UTC
    Timeline · 1 update
    • resolved · Jul 31, 2026, 02:29 AM UTC

      From 9:23PM ET to 10:06PM ET, we experienced an elevated level of application errors for shop.id.me resulting in the site being unavailable for 44 mins. We have applied a fix and the application is now operating normally.

    Latest: From 9:23PM ET to 10:06PM ET, we experienced an elevated level of application errors for shop.id.me resulting in the site being unavailable for 44 mins. We have applied a fix and t…

  4. Resolved
    Started Jul 24, 2026, 01:18 PM UTC · Resolved Jul 24, 2026, 01:11 PM UTC
    Timeline · 1 update
    • resolved · Jul 24, 2026, 01:18 PM UTC

      From 07:53 ET to 08:13 ET, a Third-party service that is a component of Verifications Services was experiencing service issues. The third-party service has since mitigated the issue. We are continuing to coordinate with them to ensure further stability and monitoring the situation.

    Latest: From 07:53 ET to 08:13 ET, a Third-party service that is a component of Verifications Services was experiencing service issues. The third-party service has since mitigated the issu…

  5. Resolved 16h 50m
    Started Jul 20, 2026, 09:06 PM UTC · Resolved Jul 21, 2026, 01:57 PM UTC
    Account Management
    Timeline · 9 updates
    • investigating · Jul 20, 2026, 09:06 PM UTC

      We have begun to receive user reports that there are issues with enrolling the IDme Authenticator App for Android for sign-in/authentication. We are currently investigating the issue. We will provide an update at 6:00pm ET.

    • identified · Jul 20, 2026, 09:43 PM UTC

      The issue has been identified and a fix is being implemented now.

    • identified · Jul 20, 2026, 10:02 PM UTC

      We are continuing to roll out the fix. Next update at 7:00pm ET or sooner.

    • identified · Jul 20, 2026, 10:58 PM UTC

      We are continuing to roll out the fix. Next update at 8:00pm ET or sooner.

    • identified · Jul 21, 2026, 12:13 AM UTC

      Fix has been deployed and team is currently verifying the change. Next update at 9:00PMET.

    • monitoring · Jul 21, 2026, 12:28 AM UTC

      The fix has been fully implemented and verified, and we are continuing to monitor operations. Next update at 9:00PM ET.

    • monitoring · Jul 21, 2026, 12:36 AM UTC

      We will continue to monitor through the next couple of hours to ensure caching effects are not masking additional issues. Next update 9:00AM ET.

    • monitoring · Jul 21, 2026, 01:06 PM UTC

      We are continuing to verify the fix for Authenticator Enrollment and monitoring the situation and additional issues. Next update at 10:00AM.

    • resolved · Jul 21, 2026, 01:57 PM UTC

      This incident has been resolved. All operational metrics for Authenticator App enrollment have return to baseline levels.

    Latest: This incident has been resolved. All operational metrics for Authenticator App enrollment have return to baseline levels.

See the full ID.me outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse ID.me outage history →

Or sign up free to get alerts when ID.me breaks · 10 free monitors · No credit card

Outage history

Past 90 days · 7 incidents View full outage history →