Resolved after 16 minutes, affecting NIST 800-63-3 Policies and NIST 800-63-2 Policies, on September 9, 2026.
The IAL-2 pass rates are back to normal. All the affected services have been recovered. The incident is resolved.
Affected components
NIST 800-63-3 PoliciesNIST 800-63-2 Policies
Update timeline
- investigating Sep 09, 2026, 05:37 PM UTC
ID.Me is experiencing IAL-2 pass rate degradation due to failures in the legal ID and face verifications. Team is actively working on to recover the services.
- investigating Sep 09, 2026, 05:39 PM UTC
We are continuing to investigate this issue.
- investigating Sep 09, 2026, 05:53 PM UTC
The IAL-2 pass rates are back to normal. All the affected services have been recovered. The incident is resolved.
- resolved Sep 09, 2026, 05:53 PM UTC
This incident has been resolved.
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