Resolved after 1 hour 23 minutes, affecting Cornerstone Vello, on August 17, 2026.
We've identified an issue that is blocking some Cornerstone practices from logging into Vello. No other functionality is affected and pet owners are still able to access Vello. We've found the root cause and are working on a fix.
Affected components
Cornerstone Vello
Update timeline
- investigating Aug 17, 2026, 04:32 PM UTC
We've identified an issue that is blocking some Cornerstone practices from logging into Vello. No other functionality is affected and pet owners are still able to access Vello. We've found the root cause and are working on a fix.
- resolved Aug 17, 2026, 05:56 PM UTC
This incident has been resolved.
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