Resolved after 51 minutes, affecting ezyVet Software: USA and Canada West and ezyVet Software: USA and Canada Central/East, on August 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Aug 14, 2026, 01:18 PM UTC
Our technical team are currently investigating reports of degraded performance occurring with ezyVet in the USE2 region We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.
- investigating Aug 14, 2026, 01:39 PM UTC
We are continuing to investigate this issue.
- identified Aug 14, 2026, 01:42 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 14, 2026, 01:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 14, 2026, 02:09 PM UTC
This incident has been resolved.
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