IDEXX incident

ezyVet Performance Issue

Resolved after 2 hours 22 minutes, affecting ezyVet Software: USA and Canada Central/East, on August 7, 2026.

monitoring Aug 07, 2026, 04:28 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 07, 2026, 02:56 PM UTC
Resolved
Aug 07, 2026, 05:19 PM UTC
Duration
2h 22m
Detected by Pingoru
Aug 07, 2026, 02:56 PM UTC

Affected components

ezyVet Software: USA and Canada Central/East

Update timeline

  1. investigating Aug 07, 2026, 02:56 PM UTC

    Our technical team are currently investigating reports of degraded performance occurring with ezyVet in the USE1 region. We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.

  2. monitoring Aug 07, 2026, 04:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 07, 2026, 05:19 PM UTC

    This incident has been resolved.

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