IDEXX incident

ezyVet Third Party Integration Issue - Heska Imaging

Resolved after 2 hours 44 minutes, affecting PACS Medical Imaging integrations, on July 24, 2026.

investigating Jul 24, 2026, 02:16 PM UTC

Heska Imaging, one of our third-party integrations, is currently experiencing an issue with their Server. This is affecting the ability to order diagnostic imaging requests in ezyVet. Please contact Heska Imaging directly for further details.

Started
Jul 24, 2026, 01:15 PM UTC
Resolved
Jul 24, 2026, 04:00 PM UTC
Duration
2h 44m
Detected by Pingoru
Jul 24, 2026, 01:15 PM UTC

Affected components

PACS Medical Imaging integrations

Update timeline

  1. investigating Jul 24, 2026, 02:16 PM UTC

    Heska Imaging, one of our third-party integrations, is currently experiencing an issue with their Server. This is affecting the ability to order diagnostic imaging requests in ezyVet. Please contact Heska Imaging directly for further details.

  2. resolved Jul 24, 2026, 04:50 PM UTC

    This incident has been resolved.

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