Resolved after 40 minutes, affecting VetMedStat and VMS Pro and 1 more, on July 21, 2026.
The issue preventing users from loading the application has been resolved. Our team identified the root cause and implemented a fix. All systems are operational, and we are actively monitoring the application to ensure ongoing stability.
Affected components
VetMedStatVMS ProVMS Admin
Update timeline
- monitoring Jul 21, 2026, 12:57 AM UTC
The issue preventing users from loading the application has been resolved. Our team identified the root cause and implemented a fix. All systems are operational, and we are actively monitoring the application to ensure ongoing stability.
- resolved Jul 21, 2026, 01:38 AM UTC
This incident has been resolved.
Your product runs on more than IDEXX
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services