IDEXX incident

ezyVet Performance Issue USE1

Resolved after 1 hour 3 minutes, affecting ezyVet Software: USA and Canada Central/East, on July 15, 2026.

monitoring Jul 15, 2026, 08:05 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 15, 2026, 07:51 PM UTC
Resolved
Jul 15, 2026, 08:54 PM UTC
Duration
1h 3m
Detected by Pingoru
Jul 15, 2026, 07:51 PM UTC

Affected components

ezyVet Software: USA and Canada Central/East

Update timeline

  1. investigating Jul 15, 2026, 07:51 PM UTC

    Our technical team are currently investigating reports of degraded performance occurring with ezyVet in the USE1 region We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.

  2. monitoring Jul 15, 2026, 08:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2026, 08:54 PM UTC

    This incident has been resolved.

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