IDEXX incident
Vello Requests & Notifications: Unable to open Appointment Request details
Major Vendor's status page →
Resolved after 3 hours 57 minutes, affecting Neo Vello and ezyVet Vello and 1 more, on June 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Neo VelloezyVet VelloCornerstone Vello
Update timeline
- investigating Jun 29, 2026, 02:42 PM UTC
We're aware of an issue affecting some customers when opening appointment request details in Vello. Our team is actively investigating and will post an update here as soon as we have more information.
- monitoring Jun 29, 2026, 04:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 29, 2026, 06:39 PM UTC
This incident has been resolved.
Your product runs on more than IDEXX
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services