Resolved after 17 hours 57 minutes, affecting Diagnostic Results and Web and 1 more, on May 21, 2026.
You may experience a delay in viewing or receiving radiology results within VetConnect PLUS and your Integrated Practice Management Software. In the meantime, radiology results can continue to be viewed in WebPACS. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
Affected components
Update timeline
- investigating May 21, 2026, 07:08 PM UTC
You may experience a delay in viewing or receiving radiology results within VetConnect PLUS and your Integrated Practice Management Software. In the meantime, radiology results can continue to be viewed in WebPACS. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
- resolved May 22, 2026, 01:06 PM UTC
This incident has been resolved.
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