IDEXX incident

DVMI - Sending DICOM images to DVMI

Resolved after 22 hours 15 minutes, affecting DVMInsight, on April 20, 2026.

monitoring Apr 20, 2026, 08:27 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 20, 2026, 06:58 PM UTC
Resolved
Apr 21, 2026, 05:14 PM UTC
Duration
22h 15m
Detected by Pingoru
Apr 20, 2026, 06:58 PM UTC

Affected components

DVMInsight

Update timeline

  1. identified Apr 20, 2026, 06:58 PM UTC

    We have identified a known issue with DVMI and the ability to DICOM send. Our technical team is underway with a resolution and will be making updates to the application.

  2. monitoring Apr 20, 2026, 08:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 21, 2026, 05:14 PM UTC

    This incident has been resolved.

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