IDEXX incident

CUBEX Integration Issue

Resolved after 2 hours 28 minutes, affecting Cubex, on September 24, 2026.

identified Sep 24, 2026, 07:49 AM UTC

The Cubex Team have Identified the issue and are actively working to restore services for all affected sites.

Started
Sep 24, 2026, 07:37 AM UTC
Resolved
Sep 24, 2026, 10:05 AM UTC
Duration
2h 28m
Detected by Pingoru
Sep 24, 2026, 07:37 AM UTC

Affected components

Cubex

Update timeline

  1. investigating Sep 24, 2026, 07:37 AM UTC

    Cubex, one of our third-party integrations, is currently experiencing a service interruption affecting the integration. As a result, Patient, Profile, and Billing updates are being delayed and may not be processing as expected in ezyVet.

  2. identified Sep 24, 2026, 07:49 AM UTC

    The Cubex Team have Identified the issue and are actively working to restore services for all affected sites.

  3. resolved Sep 24, 2026, 10:05 AM UTC

    The Cubex Team has confirmed that this issue has now been resolved.

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