IDEXX incident

ezyVet - General Outage - USE1

Resolved after 1 hour 1 minute, affecting ezyVet Software: USA and Canada Central/East, on September 18, 2026.

monitoring Sep 18, 2026, 01:10 PM UTC

We are continuing to monitor for any further issues.

Started
Sep 18, 2026, 12:54 PM UTC
Resolved
Sep 18, 2026, 01:55 PM UTC
Duration
1h 1m
Detected by Pingoru
Sep 18, 2026, 12:54 PM UTC

Affected components

ezyVet Software: USA and Canada Central/East

Update timeline

  1. investigating Sep 18, 2026, 12:54 PM UTC

    Our technical team are currently investigating reports of an outage that is occurring with ezyVet in the USE1 region We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.

  2. monitoring Sep 18, 2026, 01:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 18, 2026, 01:10 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 18, 2026, 01:55 PM UTC

    This incident has been resolved.

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