IDEXX incident

Slowness/Errors in VetConnect PLUS and Ordering API

Resolved after 2 hours 37 minutes, affecting Diagnostic Results and Web and 1 more, on December 12, 2025.

Started
Dec 12, 2025, 05:55 PM UTC
Resolved
Dec 12, 2025, 08:33 PM UTC
Duration
2h 37m
Detected by Pingoru
Dec 12, 2025, 05:55 PM UTC

Affected components

Diagnostic ResultsWebMobileOrdering - Reference Laboratory

Update timeline

No vendor updates were posted for this incident, only the open and resolve events were observed.

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