IDEXX incident

ezyVet Scan Outage

Resolved after 1 day 1 hour, affecting ezyVet Scan, on February 1, 2026.

identified Feb 02, 2026, 08:18 PM UTC

The issue has been identified to only affect iOS users. The fix has been release in ezyVet Scan V2.1.6 for iOS. Please ensure to update your application.

Started
Feb 01, 2026, 08:00 PM UTC
Resolved
Feb 02, 2026, 09:45 PM UTC
Duration
1d 1h
Detected by Pingoru
Feb 01, 2026, 08:00 PM UTC

Affected components

ezyVet Scan

Update timeline

  1. investigating Feb 01, 2026, 08:00 PM UTC

    We’re experiencing a service disruption with ezyVet Scan. Our team is currently working to restore the service. We apologize for any inconvenience and will post another update as soon as we learn more.”

  2. identified Feb 01, 2026, 11:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 02, 2026, 08:18 PM UTC

    The issue has been identified to only affect iOS users. The fix has been release in ezyVet Scan V2.1.6 for iOS. Please ensure to update your application.

  4. resolved Feb 02, 2026, 09:45 PM UTC

    This incident has been resolved.

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