IDEXX incident

ezycab availability API

Resolved after 17 hours 51 minutes, affecting Other Integrations, on February 2, 2026.

monitoring Feb 02, 2026, 08:19 PM UTC

We are continuing to monitor for any further issues.

Started
Feb 02, 2026, 04:37 AM UTC
Resolved
Feb 02, 2026, 10:28 PM UTC
Duration
17h 51m
Detected by Pingoru
Feb 02, 2026, 04:37 AM UTC

Affected components

Other Integrations

Update timeline

  1. investigating Feb 02, 2026, 04:37 AM UTC

    We’re currently experiencing degraded performance with ezycab availability API which is affecting some partners creating bookings correctly. Our team is currently working to restore normal performance. We apologize for any inconvenience and will post another update as soon as we learn more.

  2. identified Feb 02, 2026, 04:52 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 02, 2026, 06:38 AM UTC

    We have deployed a fix for customers in Europe which we are monitoring. APAC region in progress, this is the final affected region.

  4. monitoring Feb 02, 2026, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Feb 02, 2026, 08:19 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 02, 2026, 10:28 PM UTC

    This incident has been resolved.

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