IDEXX incident
ezyVet Performance Issue in USE1, USE2, USW2, APSE1, APSE2, EUW1
Resolved after 1 hour 57 minutes, affecting ezyVet Software: USA and Canada West and ezyVet Software: USA and Canada Central/East and 1 more, on February 10, 2026.
Based on our monitoring and an update from AWS (https://health.aws.amazon.com/health/status), this issue has been resolved. You should now be able to access your ezyVet site.
Affected components
Update timeline
- investigating Feb 10, 2026, 08:49 PM UTC
We are currently investigating this issue
- investigating Feb 10, 2026, 09:01 PM UTC
We are continuing to investigate this issue.
- investigating Feb 10, 2026, 09:04 PM UTC
We are continuing to investigate this issue.
- identified Feb 10, 2026, 09:29 PM UTC
This issue has been identified as an AWS issue. More information can be found via https://health.aws.amazon.com/health/status. We will continue to monitor and are exploring possibilities to work around the issue.
- monitoring Feb 10, 2026, 10:02 PM UTC
AWS have implemented a fix, we are continuing to monitor stability on our side. More information can be found via https://health.aws.amazon.com/health/status
- resolved Feb 10, 2026, 10:46 PM UTC
Based on our monitoring and an update from AWS (https://health.aws.amazon.com/health/status), this issue has been resolved. You should now be able to access your ezyVet site.
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