IDEXX incident
VetMedStat - Clinics experiencing errors while attempting to submit cases
Critical Vendor's status page →
Resolved on February 27, 2026.
Incident details/action items \(upcoming\) can be found here: [https://idexx-telemedicine.datadoghq.com/incidents/30](https://idexx-telemedicine.datadoghq.com/incidents/30)
Update timeline
- resolved Feb 27, 2026, 10:02 AM UTC
Issue: 2-4:30am EST VetMedStat clinics experienced errors while attempting to submit cases. At this time, VetMedStat is stable, clinics are able to submit cases without issue & this incident is in a monitor state.
- postmortem Feb 27, 2026, 10:40 AM UTC
Incident details/action items \(upcoming\) can be found here: [https://idexx-telemedicine.datadoghq.com/incidents/30](https://idexx-telemedicine.datadoghq.com/incidents/30)
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