Resolved on March 11, 2026, affecting Web.
high number of messages in prod-smartservicesapid-v2 on ordering-amazonmq-prod-08-2024 MQ broker. Verified the data pipeline , no outage in it due to this incident. There was one unhealthy docker container, we have got an email that lab work orders are backlogging. After the second container is restarted and both the containers are in healthy state. This resolved the backlogging and high number of message in queue.
Affected components
Update timeline
- resolved Mar 11, 2026, 02:04 AM UTC
high number of messages in prod-smartservicesapid-v2 on ordering-amazonmq-prod-08-2024 MQ broker. Verified the data pipeline , no outage in it due to this incident. There was one unhealthy docker container, we have got an email that lab work orders are backlogging. After the second container is restarted and both the containers are in healthy state. This resolved the backlogging and high number of message in queue.
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