Resolved after 2 hours 13 minutes, affecting Diagnostic Results and Web and 1 more, on April 8, 2026.
We appreciate your patience while we fix an issue that may temporarily delay the display of new Diagnostic Imaging results. We hope to resolve the issue as quickly as possible and apologize for any inconvenience. To receive email notifications for service updates, visit status.idexxsoftware.com and subscribe to VetConnect PLUS updates.
Affected components
Update timeline
- identified Apr 08, 2026, 03:05 PM UTC
We appreciate your patience while we fix an issue that may temporarily delay the display of new Diagnostic Imaging results. We hope to resolve the issue as quickly as possible and apologize for any inconvenience. To receive email notifications for service updates, visit status.idexxsoftware.com and subscribe to VetConnect PLUS updates.
- resolved Apr 08, 2026, 05:19 PM UTC
This incident has been resolved.
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