IDEXX incident
VMS - Users are unable to access VetMedStat applications.
Resolved after 2 hours 19 minutes, affecting VetMedStat and VMS Pro and 1 more, on April 14, 2026.
The apps are back up and running. We will continue to monitor the applications to make sure these new changes resolve the issue.
Affected components
Update timeline
- investigating Apr 14, 2026, 09:41 PM UTC
We are currently investigating an issue with users being unable to access VetMedStat applications (Including VMS Pro and VMS Admin).
- monitoring Apr 14, 2026, 10:36 PM UTC
The apps are back up and running. We will continue to monitor. Users may still see intermittent access issues.
- identified Apr 14, 2026, 11:10 PM UTC
The team needs to make some additional changes. The applications will be down while those changes are made.
- monitoring Apr 14, 2026, 11:16 PM UTC
The apps are back up and running. We will continue to monitor the applications to make sure these new changes resolve the issue.
- resolved Apr 15, 2026, 12:00 AM UTC
This incident has been resolved.
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