Resolved after 2 hours 4 minutes, affecting Heap Connect, on August 12, 2026.
Latency is recovered, we continue to monitor. Your data will automatically catch up during the next regularly scheduled sync.
Affected components
Heap Connect
Update timeline
- identified Aug 12, 2026, 04:35 AM UTC
We are experiencing latency in data getting to connect syncs. Any syncs running during this time may get stale data.
- monitoring Aug 12, 2026, 05:47 AM UTC
Latency is recovered, we continue to monitor. Your data will automatically catch up during the next regularly scheduled sync.
- resolved Aug 12, 2026, 06:39 AM UTC
This incident has been resolved
Your product runs on more than Heap
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services