Resolved after 2 hours 40 minutes, affecting Heap Connect, on September 23, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Heap Connect
Update timeline
- identified Sep 23, 2026, 10:15 PM UTC
We are experiencing latency in our upstream data source. Syncs running during this period may have stale data. We will post an update within the hour.
- monitoring Sep 24, 2026, 12:38 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 24, 2026, 12:55 AM UTC
This incident has been resolved.
Your product runs on more than Heap
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services