Heap incident
Third party integration events latency impacting some customers
Minor Vendor's status page →
Resolved after 15 hours 51 minutes, affecting App and Integrations - Sources, on September 22, 2026.
We are continuing to work on a fix for this issue.
Affected components
AppIntegrations - Sources
Update timeline
- identified Sep 22, 2026, 10:43 PM UTC
We have identified an issue where users may see delays in 3rd party integration events getting to the app, and potentially split users.
- identified Sep 23, 2026, 02:54 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 23, 2026, 02:35 PM UTC
This incident has been resolved
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