Resolved after 2 hours 59 minutes, affecting Heap Connect, on July 26, 2026.
Some US customers using HFT syncs may experience delays in data processing or availability. The issue has been identified, and our teams are working on a resolution.
Affected components
Heap Connect
Update timeline
- identified Jul 26, 2026, 02:06 PM UTC
Some US customers using HFT syncs may experience delays in data processing or availability. The issue has been identified, and our teams are working on a resolution.
- resolved Jul 26, 2026, 05:06 PM UTC
This incident has been resolved
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