Heap incident
Some US Connect customers may be impacted by delays in data lake ingestion
Major Vendor's status page →
Resolved after 2 hours 31 minutes, affecting Heap Connect, on July 21, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Heap Connect
Update timeline
- investigating Jul 21, 2026, 06:34 AM UTC
We are currently investigating this issue.
- identified Jul 21, 2026, 06:36 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 21, 2026, 09:06 AM UTC
This incident has been resolved.
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