Heap incident
Some US customers may experience PA query failures in the app.
Minor Vendor's status page →
Resolved after 12 hours 12 minutes, affecting App, on July 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
App
Update timeline
- investigating Jul 20, 2026, 05:44 PM UTC
We are currently investigating this issue.
- monitoring Jul 20, 2026, 06:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2026, 05:56 AM UTC
This incident has been resolved.
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