Heap incident

Dashboard and Chart loading issues

Resolved after 22 hours 55 minutes, affecting App, on July 12, 2026.

identified Jul 13, 2026, 12:49 PM UTC

This incident has been resolved

Started
Jul 12, 2026, 01:54 PM UTC
Resolved
Jul 13, 2026, 12:49 PM UTC
Duration
22h 55m
Detected by Pingoru
Jul 12, 2026, 01:54 PM UTC

Affected components

App

Update timeline

  1. investigating Jul 12, 2026, 01:54 PM UTC

    We are currently investigating an issue causing dashboards and charts to experience loading delays or failures.

  2. identified Jul 13, 2026, 12:49 PM UTC

    This incident has been resolved

  3. resolved Jul 13, 2026, 12:49 PM UTC

    This incident has been resolved.

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