Resolved after 2 hours 16 minutes, affecting App, on May 5, 2026.
A fix has been applied. We continue to monitor.
Affected components
App
Update timeline
- identified May 05, 2026, 12:35 PM UTC
We have identified an connectivity issue in the app which is impacting a subset of customers in the EU. We are working on the fix.
- monitoring May 05, 2026, 01:42 PM UTC
A fix has been applied. We continue to monitor.
- resolved May 05, 2026, 02:51 PM UTC
This incident has been resolved.
Your product runs on more than Heap
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services