Resolved after 1 hour 8 minutes, affecting Integrations - Sources, on August 25, 2025.
A fix has been implemented and we are monitoring latency as it begins to recover.
Affected components
Integrations - Sources
Update timeline
- identified Aug 25, 2025, 11:45 PM UTC
We are rolling out a fix for the latency that is currently impacting integration events. New events from third-party sources may take longer to appear in Heap at this time. No data has been lost.
- monitoring Aug 26, 2025, 12:14 AM UTC
A fix has been implemented and we are monitoring latency as it begins to recover.
- resolved Aug 26, 2025, 12:53 AM UTC
This incident has been resolved.
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