Resolved after 1 hour 30 minutes, affecting Voice, on August 17, 2026.
This incident has been resolved. Voice performance has returned to normal.
Affected components
Update timeline
- investigating Aug 17, 2026, 06:30 PM UTC
We are aware of an issue affecting Voice where callers on some calls are unable to hear the bot's audio. We're actively investigating the root cause and working on a fix. We'll post updates here as we have more information.
- monitoring Aug 17, 2026, 06:51 PM UTC
This issue has been resolved and Voice performance has returned to normal. We're continuing to monitor and will update this page shortly.
- resolved Aug 17, 2026, 08:01 PM UTC
This incident has been resolved. Voice performance has returned to normal.
- resolved Aug 17, 2026, 08:01 PM UTC
This incident has been resolved. Voice performance has returned to normal.
Your product runs on more than HappyRobot
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services