HappyRobot incident

SMS Delivery Degradation in Spain (Third-Party Provider)

Resolved after 3 hours 45 minutes, affecting Text, on September 28, 2026.

resolved Sep 28, 2026, 02:12 PM UTC

The incident has been resolved and SMS delivery from Twilio to affected networks in Spain is operating normally.

Started
Sep 28, 2026, 10:26 AM UTC
Resolved
Sep 28, 2026, 02:12 PM UTC
Duration
3h 45m
Detected by Pingoru
Sep 28, 2026, 10:26 AM UTC

Affected components

Text

Update timeline

  1. investigating Sep 28, 2026, 10:26 AM UTC

    SMS delivery to Spanish phone numbers is currently degraded due to an incident with our provider, Twilio. Services outside Spain are unaffected. We are closely monitoring the situation and doing everything within our power to minimize the impact until the vendor resolves the issue. https://status.twilio.com/incidents/8q9tvww8z9c4

  2. resolved Sep 28, 2026, 02:12 PM UTC

    The incident has been resolved and SMS delivery from Twilio to affected networks in Spain is operating normally.

  3. resolved Sep 28, 2026, 02:12 PM UTC

    The incident has been resolved and SMS delivery from Twilio to affected networks in Spain is operating normally.

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