Resolved after 6 hours 44 minutes, affecting Pre-Recorded v2, on September 10, 2026.
This issue has been resolved. Pre-recorded transcription processing times have improved further and are now averaging below 4 minutes and are back to normal.
Affected components
Update timeline
- investigating Sep 10, 2026, 09:21 AM UTC
Service is unhealthy
- investigating Sep 10, 2026, 10:18 AM UTC
Pre-recorded transcription is taking longer than usual. Average processing time is currently around 6 minutes. Investigation ongoing.
- monitoring Sep 10, 2026, 10:56 AM UTC
Pre-recorded transcription processing times have come down to around 5 minutes on average and are returning to normal. We are monitoring the situation.
- monitoring Sep 10, 2026, 12:25 PM UTC
We have restored our GPU capacity. Due to the earlier incident and ongoing high traffic, pre-recorded transcription processing times remain longer than usual. We continue to monitor the situation closely.
- resolved Sep 10, 2026, 04:06 PM UTC
This issue has been resolved. Pre-recorded transcription processing times have improved further and are now averaging below 4 minutes and are back to normal.
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