Gearset incident

Salesforce service disruption affecting multiple instances

Resolved after 9 hours 57 minutes, affecting Gearset application (Compare and deploy) and Gearset application (Pipelines) and 1 more, on September 16, 2026.

resolved Sep 16, 2026, 06:52 PM UTC

We are no longer receiving reports or observing problems related to this incident, please report anything unusual to us in the in-app chat. We are considering this issue resolved and continue to check the Salesforce status page here.: https://status.salesforce.com/incidents/20004433

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Started: Sep 16, 2026, 08:55 AM UTC
Resolved: Sep 16, 2026, 06:52 PM UTC
Duration: 9h 57m
Detected by Pingoru: Sep 16, 2026, 08:55 AM UTC

Affected components

Gearset application (Compare and deploy)Gearset application (Pipelines)Gearset application (Automate)Gearset application (Code reviews)Gearset application (Observability)Gearset application (Data deployments)Gearset application (Data management)Third party integrations (Compare and deploy)Third party integrations (Pipelines)Third party integrations (Automate)

Update timeline

investigating Sep 16, 2026, 08:55 AM UTC

We are aware of an ongoing Salesforce outage affecting multiple instances globally. All information available suggest this is a Salesforce - side issue, not a Gearset issue, but it may affect your ability to connect to or sync with Salesforce through Gearset while it's ongoing. We're monitoring the situation closely and will update this page as we learn more. For live updates from Salesforce, see their status page: https://status.salesforce.com/incidents/20004433.
monitoring Sep 16, 2026, 03:00 PM UTC

We're observing signs of recovery from the Salesforce disruption affecting multiple instances. Salesforce is continuing to roll out fixes across remaining affected instances, so some customers may still experience intermittent issues connecting to or syncing with Salesforce through Gearset. We're monitoring closely and will update further as the situation develops. Please continue monitoring Salesforce status page here also.: https://status.salesforce.com/incidents/20004433
resolved Sep 16, 2026, 06:52 PM UTC

We are no longer receiving reports or observing problems related to this incident, please report anything unusual to us in the in-app chat. We are considering this issue resolved and continue to check the Salesforce status page here.: https://status.salesforce.com/incidents/20004433
resolved Sep 16, 2026, 06:52 PM UTC

We are no longer receiving reports or observing problems related to this incident, please report anything unusual to us in the in-app chat. We are considering this issue resolved and continue to check the Salesforce status page here.: https://status.salesforce.com/incidents/20004433

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