Resolved after 3 days 18 hours, affecting Gearset application (Compare and deploy) and Gearset application (Pipelines) and 1 more, on September 3, 2026.
The issue is now resolved
Affected components
Gearset application (Compare and deploy)Gearset application (Pipelines)Gearset application (Data management)Third party integrations (Compare and deploy)Third party integrations (Pipelines)Third party integrations (Data management)
Update timeline
- investigating Sep 03, 2026, 10:01 PM UTC
We've received multiple reports on "An unknown error occurred. Please contact support if you need assistance with this issue." - we're currently investigating the issue
- monitoring Sep 03, 2026, 10:45 PM UTC
We identified the issue to be due to AWS Outage: https://health.aws.amazon.com/health/status affecting Gearset infrastructure. AWS reported recovery from the incident
- resolved Sep 07, 2026, 04:07 PM UTC
The issue is now resolved
- resolved Sep 07, 2026, 04:07 PM UTC
The issue is now resolved
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