Gearset Outage History
Gearset is up right nowPingoru has recorded 11 incidents for Gearset: 11 in the last 12 months and 7 in the last 90 days.
Incidents, newest first
Minor October 21, 2026 Bitbucket performance degradation 15m Gearset application (Compare and deploy), Gearset application (Pipelines), Third party integrations (Compare and deploy), Third party integrations (Pipelines)
Started Oct 21, 2026, 05:50 PM UTC· resolved Oct 21, 2026, 06:06 PM UTC
- monitoring Oct 21, 2026, 05:50 PM UTC
As of 17:22 UTC, Bitbucket is experiencing some performance degradation, which may impact Gearset teams' ability to connect to Bitbucket. They've identified the cause, and we're actively monitoring this for updates. More information on their status page: https://bitbucket.status.atlassian.com/
- resolved Oct 21, 2026, 06:06 PM UTC
As of 17:51 UTC, Bitbucket has resolved this incident. More details can be found on their status page: https://bitbucket.status.atlassian.com/incidents/ldlx0fdgls28
- resolved Oct 21, 2026, 06:06 PM UTC
As of 17:51 UTC, Bitbucket has resolved this incident. More details can be found on their status page: https://bitbucket.status.atlassian.com/incidents/ldlx0fdgls28
Minor October 15, 2026 Bitbucket connection issue 2h 9m Gearset application (Compare and deploy), Gearset application (Pipelines), Third party integrations (Compare and deploy), Third party integrations (Pipelines)
Started Oct 15, 2026, 10:11 AM UTC· resolved Oct 15, 2026, 12:20 PM UTC
- identified Oct 15, 2026, 10:11 AM UTC
We have been notified of issues when accessing BitBucket from Gearset. Please check https://bitbucket.status.atlassian.com/ for further updates.
- resolved Oct 15, 2026, 12:20 PM UTC
Our monitoring suggests most customers are no longer impacted by this incident. Please raise any ongoing problems with the in-app chat.
- resolved Oct 15, 2026, 12:20 PM UTC
Our monitoring suggests most customers are no longer impacted by this incident. Please raise any ongoing problems with the in-app chat.
Minor September 16, 2026 Salesforce service disruption affecting multiple instances 9h 57m Gearset application (Compare and deploy), Gearset application (Pipelines), Gearset application (Automate), Gearset application (Code reviews) and 10 more
Started Sep 16, 2026, 08:55 AM UTC· resolved Sep 16, 2026, 06:52 PM UTC
- investigating Sep 16, 2026, 08:55 AM UTC
We are aware of an ongoing Salesforce outage affecting multiple instances globally. All information available suggest this is a Salesforce - side issue, not a Gearset issue, but it may affect your ability to connect to or sync with Salesforce through Gearset while it's ongoing. We're monitoring the situation closely and will update this page as we learn more. For live updates from Salesforce, see their status page: https://status.salesforce.com/incidents/20004433.
- monitoring Sep 16, 2026, 03:00 PM UTC
We're observing signs of recovery from the Salesforce disruption affecting multiple instances. Salesforce is continuing to roll out fixes across remaining affected instances, so some customers may still experience intermittent issues connecting to or syncing with Salesforce through Gearset. We're monitoring closely and will update further as the situation develops. Please continue monitoring Salesforce status page here also.: https://status.salesforce.com/incidents/20004433
- resolved Sep 16, 2026, 06:52 PM UTC
We are no longer receiving reports or observing problems related to this incident, please report anything unusual to us in the in-app chat. We are considering this issue resolved and continue to check the Salesforce status page here.: https://status.salesforce.com/incidents/20004433
- resolved Sep 16, 2026, 06:52 PM UTC
We are no longer receiving reports or observing problems related to this incident, please report anything unusual to us in the in-app chat. We are considering this issue resolved and continue to check the Salesforce status page here.: https://status.salesforce.com/incidents/20004433
Minor September 3, 2026 Unknown Pipeline Error 3d 18h Gearset application (Compare and deploy), Gearset application (Pipelines), Gearset application (Data management), Third party integrations (Compare and deploy) and 2 more
Started Sep 03, 2026, 10:01 PM UTC· resolved Sep 07, 2026, 04:07 PM UTC
- investigating Sep 03, 2026, 10:01 PM UTC
We've received multiple reports on "An unknown error occurred. Please contact support if you need assistance with this issue." - we're currently investigating the issue
- monitoring Sep 03, 2026, 10:45 PM UTC
We identified the issue to be due to AWS Outage: https://health.aws.amazon.com/health/status affecting Gearset infrastructure. AWS reported recovery from the incident
- resolved Sep 07, 2026, 04:07 PM UTC
The issue is now resolved
- resolved Sep 07, 2026, 04:07 PM UTC
The issue is now resolved
Minor August 17, 2026 GitHub connection issue 8h 56m Gearset application (Compare and deploy), Gearset application (Pipelines), Gearset application (Automate), Gearset application (Code reviews) and 10 more
Started Aug 17, 2026, 01:49 PM UTC· resolved Aug 17, 2026, 10:45 PM UTC
- investigating Aug 17, 2026, 01:49 PM UTC
We have been notified of issues when accessing GitHub from Gearset. Please check https://www.githubstatus.com/ for further updates.
- resolved Aug 17, 2026, 10:45 PM UTC
Our monitoring suggest most customers are no longer impacted by this incident. Please raise any ongoing problems with the in-app chat.
- resolved Aug 17, 2026, 10:45 PM UTC
Our monitoring suggest most customers are no longer impacted by this incident. Please raise any ongoing problems with the in-app chat.
Minor August 6, 2026 Issues with Backup and Archiving 4h 6m Gearset application (Data management), Third party integrations (Data management)
Started Aug 06, 2026, 05:57 PM UTC· resolved Aug 06, 2026, 10:03 PM UTC
- investigating Aug 06, 2026, 05:57 PM UTC
Some users in the US region are seeing backup and archiving jobs failing, and are unable to restore data from backups. Our team is aware of the issue and is investigating.
- resolved Aug 06, 2026, 10:03 PM UTC
The infrastructure issues have been resolved, and we have coordinated re-running any failed backup and archiving jobs. Please raise any continued issues with backup and archiving with our in-app chat.
- resolved Aug 06, 2026, 10:03 PM UTC
The infrastructure issues have been resolved, and we have coordinated re-running any failed backup and archiving jobs. Please raise any continued issues with backup and archiving with our in-app chat.
Minor August 3, 2026 We're seeing issues with our in app chat integration - Fin 16h 32m Gearset application (Compare and deploy), Gearset application (Pipelines), Gearset application (Automate), Gearset application (Code reviews) and 10 more
Started Aug 03, 2026, 02:45 PM UTC· resolved Aug 04, 2026, 07:18 AM UTC
- investigating Aug 03, 2026, 02:45 PM UTC
We are aware of our integration with Fin not working as expected. We are experiencing and seeing other reports of issues when loading our in-app chat. Fin are reporting an outage, with their Inbox and Messaging function. https://www.finstatus.com/us-hosting
- resolved Aug 04, 2026, 07:18 AM UTC
Fin has reported that this issue is now resolved.
- resolved Aug 04, 2026, 07:18 AM UTC
Fin has reported that this issue is now resolved.
Minor July 31, 2026 Intermittent errors when accessing Bitbucket Cloud 1h 47m Gearset application (Compare and deploy), Gearset application (Pipelines), Third party integrations (Compare and deploy), Third party integrations (Pipelines)
Started Jul 31, 2026, 01:21 PM UTC· resolved Jul 31, 2026, 03:09 PM UTC
- investigating Jul 31, 2026, 01:21 PM UTC
We are aware of integration with Bitbucket cloud not functioning as normal, some user's interactions with Bitbucket cloud may be affected. https://bitbucket.status.atlassian.com/incidents/0y9sqyfyl262 We will monitor and provide updates
- resolved Jul 31, 2026, 03:09 PM UTC
Our monitoring suggest most customers are no longer impacted by this incident. Please raise any ongoing problems with the in-app chat.
Minor July 28, 2026 Issue with connections to Jira (OAuth 2.0) (Cloud) 18h 54m Gearset application (Pipelines), Third party integrations (Pipelines)
Started Jul 28, 2026, 03:48 PM UTC· resolved Jul 29, 2026, 10:43 AM UTC
- monitoring Jul 28, 2026, 03:48 PM UTC
We are seeing sporadic issues connecting to Jira via the new OAuth 2.0 connection. This is due to new rate limits which have been introduced as part of the transition and only recently started to take effect. If you start seeing issues with pipelines or with Jira connections, we would recommend removing your Jira (OAuth 2.0) (Cloud) connection and going back to using Jira (OAuth 1.0a)(Cloud). We would recommend doing this action pre-emptively as well to avoid disruption for you. We're working on resolving this matter as soon as possible and will post when it is clear to return to the 2.0 implementation.
- resolved Jul 29, 2026, 10:43 AM UTC
This issue has now been resolved in cooperation with Atlassian. Thank you for your patience as we have sought to resolve this issue. If you see any ongoing issues with Jira please reach out to us in the in-app chat.
Minor July 24, 2026 Github Incident Impacting PR Creation 44m Gearset application (Pipelines), Third party integrations (Pipelines)
Started Jul 24, 2026, 07:49 PM UTC· resolved Jul 24, 2026, 08:33 PM UTC
- monitoring Jul 24, 2026, 07:49 PM UTC
We are currently aware of a recent GitHub outage affecting users who use GitHub as their version control system. This appears to be outside of our control, but we are currently investigating. You may read more about this on GitHubs status page here: https://www.githubstatus.com/
- resolved Jul 24, 2026, 08:33 PM UTC
GitHubs status page reports this as resolved: https://www.githubstatus.com/ We haven't received any reports of GitHub issues recently - but please contact our support team if you experience any issues while using GitHub with Gearset.