Fountain incident

Cloudflare Outage Impact

Resolved after 5 hours 36 minutes, affecting API and Cloudflare Cloudflare Authoritative DNS and 1 more, on November 18, 2025.

resolved Nov 18, 2025, 05:33 PM UTC

Our services have remained stable with no further impact. We will continue to keep an eye on things, but this incident is now considered resolved.

Other major vendors with incidents that started within 30 minutes of this one

Started
Nov 18, 2025, 11:56 AM UTC
Resolved
Nov 18, 2025, 05:33 PM UTC
Duration
5h 36m
Detected by Pingoru
Nov 18, 2025, 11:56 AM UTC

Affected components

APICloudflare Cloudflare Authoritative DNSFountainAIHire Go / AssistWorker Experience PlatformDashboardAnalyticsWebhooksBackground ProcessingCheckr

Update timeline

  1. investigating Nov 18, 2025, 11:56 AM UTC

    We are currently experiencing an intermittent outage caused by a widespread Cloudflare issue. Some customers may see errors or have trouble accessing parts of the platform.

  2. investigating Nov 18, 2025, 11:58 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 18, 2025, 12:22 PM UTC

    All services are currently operational. We’re continuing to monitor to ensure everything remains stable before fully closing the incident.

  4. identified Nov 18, 2025, 12:28 PM UTC

    We’re seeing intermittent outages again following the earlier recovery. Our team is investigating and monitoring closely.

  5. identified Nov 18, 2025, 01:38 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Nov 18, 2025, 01:39 PM UTC

    We are continuing to work on a fix for this issue.

  7. identified Nov 18, 2025, 01:43 PM UTC

    We are continuing to work on a fix for this issue.

  8. identified Nov 18, 2025, 01:49 PM UTC

    We are continuing to work on a fix for this issue.

  9. monitoring Nov 18, 2025, 02:46 PM UTC

    All services are currently operational. We’re continuing to monitor to ensure everything remains stable before fully closing the incident.

  10. monitoring Nov 18, 2025, 02:56 PM UTC

    We are continuing to monitor for any further issues.

  11. monitoring Nov 18, 2025, 02:57 PM UTC

    We are continuing to monitor for any further issues.

  12. monitoring Nov 18, 2025, 03:19 PM UTC

    All services are currently operational. We’re continuing to monitor to ensure everything remains stable before fully closing the incident.

  13. monitoring Nov 18, 2025, 05:18 PM UTC

    We are continuing to monitor for any further issues.

  14. resolved Nov 18, 2025, 05:33 PM UTC

    Our services have remained stable with no further impact. We will continue to keep an eye on things, but this incident is now considered resolved.

Your product runs on more than Fountain

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →