Is Fountain down?

Last checked 7m ago
Current status
Fountain has degraded performance

Affected component: Twilio SMS, Latin America

Official status page: https://status.fountain.com · Polled every 5 minutes · 42 components tracked

Fountain is reporting degraded performance right now (last checked 7m ago). Services are up but slower or partially failing.

Real-time Fountain status, recent outages, and incident history — pulled directly from Fountain's official status page at https://status.fountain.com every 5 minutes. Pingoru tracks 42 Fountain services and has captured 18 incidents in the last 90 days (99.43% uptime). Get email, Slack, Discord, or webhook alerts the moment Fountain reports a new incident — free for 5 monitors, no credit card.

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Fountain uptime 99.43% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 26m
    Started Sep 14, 2026, 05:46 PM UTC · Resolved Sep 14, 2026, 06:12 PM UTC
    Source
    Timeline · 2 updates
    • identified · Sep 14, 2026, 05:46 PM UTC

      The issue has been identified and fix is in progress

    • resolved · Sep 14, 2026, 06:12 PM UTC

      This issue is resolved now.

    Latest: This issue is resolved now.

  2. Resolved 21m
    Started Aug 14, 2026, 02:00 AM UTC · Resolved Aug 14, 2026, 02:21 AM UTC
    Worker Experience Platform
    Timeline · 5 updates
    • investigating · Aug 14, 2026, 02:00 AM UTC

      In order to better serve our customers, we will be performing maintenance which will result in downtime across our network on Thursday August 13th, 2026 8:00 PM – 8:30 PM MDT. During this window, the I-9 form and W-4 form tasks, supported through our E-verify partner, WorkBright, will be unavailable to users. We apologize for any inconvenience this may cause. To ensure a seamless experience for applicants, those who are not currently in the I-9 Center will remain in their current status. Similarly, applicants within the I-9 Center will maintain their progress exactly as it was before the downtime. We are committed to making this process as smooth as possible and appreciate your understanding as we work to enhance our services.

    • identified · Aug 14, 2026, 02:03 AM UTC

      We will be undergoing scheduled maintenance during this time.

    • identified · Aug 14, 2026, 02:04 AM UTC

      We will be undergoing scheduled maintenance during this time.

    • monitoring · Aug 14, 2026, 02:18 AM UTC

      The scheduled maintenance has been completed and we are monitoring the services

    • resolved · Aug 14, 2026, 02:21 AM UTC

      The scheduled maintenance has been completed

    Latest: The scheduled maintenance has been completed

  3. Resolved 1h 23m
    Started Aug 12, 2026, 09:38 PM UTC · Resolved Aug 12, 2026, 11:01 PM UTC
    Worker Experience Platform
    Timeline · 3 updates
    • investigating · Aug 12, 2026, 09:38 PM UTC

      We’re currently experiencing degraded performance issues with Onboard workflow assignation. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.

    • identified · Aug 12, 2026, 10:19 PM UTC

      The issue has been identified. The team is working on releasing a fix.

    • resolved · Aug 12, 2026, 11:01 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 33m
    Started Jul 31, 2026, 05:32 PM UTC · Resolved Jul 31, 2026, 06:05 PM UTC
    Worker Experience Platform
    Timeline · 2 updates
    • identified · Jul 31, 2026, 05:32 PM UTC

      Some workers are reporting difficulty requesting portal links via email. We've identified the cause of the issue and are working to repair it now

    • resolved · Jul 31, 2026, 06:05 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1h 18m
    Started Jul 30, 2026, 09:57 PM UTC · Resolved Jul 30, 2026, 11:16 PM UTC
    Timeline · 3 updates
    • investigating · Jul 30, 2026, 09:57 PM UTC

      We are currently experiencing a delay in new workers being created after registration. We have a solution and are implementing it now.

    • identified · Jul 30, 2026, 09:57 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Jul 30, 2026, 10:31 PM UTC

      We've applied a fix and we are continuing to monitor. Assignment of Onboarding tasks is still experience a delay. But we are anticipating full resolution within the hour.

    Latest: We've applied a fix and we are continuing to monitor. Assignment of Onboarding tasks is still experience a delay. But we are anticipating full resolution within the hour.

See the full Fountain outage history

12 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Fountain outage history →

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Outage history

Past 90 days · 17 incidents View full outage history →