ESET incident

ESET PROTECT: Degraded user interface performance

Resolved after 12 days, affecting Europe, Africa, Asia Pacific and Americas, Oceania and 1 more, on June 3, 2026.

resolved Jun 15, 2026, 10:30 AM UTC

The situation has now been formally resolved, and all affected services have been fully restored to normal operational status

Started
Jun 03, 2026, 09:47 AM UTC
Resolved
Jun 15, 2026, 10:30 AM UTC
Duration
12d
Detected by Pingoru
Jun 03, 2026, 09:47 AM UTC

Affected components

Europe, Africa, Asia PacificAmericas, OceaniaJapanCanadaGermany

Update timeline

  1. investigating Jun 03, 2026, 09:47 AM UTC

    ESET PROTECT instances are experiencing degraded user interface performance, mainly within the Syslog Configuration and Integrations tabs. This issue does not impact the functionality of existing configurations.

  2. investigating Jun 03, 2026, 09:52 AM UTC

    ESET PROTECT instances in EU and US region are experiencing degraded user interface performance, mainly within the Syslog Configuration and Integrations tabs. This issue does not impact the functionality of existing configurations.

  3. investigating Jun 03, 2026, 10:00 AM UTC

    We are currently investigating this issue.

  4. identified Jun 03, 2026, 02:15 PM UTC

    The root cause has been identified and we are working on a fix.

  5. monitoring Jun 04, 2026, 07:50 AM UTC

    A fix has been deployed and we are monitoring the situation.

  6. resolved Jun 15, 2026, 10:30 AM UTC

    The situation has now been formally resolved, and all affected services have been fully restored to normal operational status

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