ESET incident
ESET PROTECT: Customers may encounter an error when trying to save Syslog settings in EU
Minor Vendor's status page →
Resolved after 2 days 22 hours, affecting Europe, Africa, Asia Pacific, on January 30, 2026.
The issue has been resolved. We continue to monitor the behavior.
Affected components
Europe, Africa, Asia Pacific
Update timeline
- investigating Jan 30, 2026, 12:47 PM UTC
Customers may encounter an error when trying to save Syslog settings in ESET PROTECT.
- identified Jan 30, 2026, 03:40 PM UTC
The issue has been identified, and we are working on a fix. The issue only affects ESET PROTECT instances in the EU region.
- identified Jan 30, 2026, 07:31 PM UTC
The issue has been identified, and a fix is currently being rolled out gradually to all affected ESET PROTECT instances.
- monitoring Feb 02, 2026, 10:01 AM UTC
The issue has been resolved. We continue to monitor the behavior.
- resolved Feb 02, 2026, 11:29 AM UTC
This incident has been resolved.
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