Resolved after 3 hours 53 minutes, affecting Europe, Africa, Asia Pacific and Americas, Oceania and 1 more, on February 18, 2026.
A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.
Affected components
Update timeline
- investigating Feb 18, 2026, 10:25 AM UTC
Devices can't be enrolled in ESET PROTECT.
- identified Feb 18, 2026, 10:30 AM UTC
Devices can't be enrolled in ESET PROTECT. We are actively working on a fix and will provide updates as they become available.
- identified Feb 18, 2026, 10:33 AM UTC
A root cause of the issue has been identified, we are working on a fix
- identified Feb 18, 2026, 10:42 AM UTC
A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.
- monitoring Feb 18, 2026, 10:42 AM UTC
A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.
- resolved Feb 18, 2026, 02:19 PM UTC
This incident has been resolved.
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