ESET incident
ESET PROTECT in EU: "Login failed: Communication error" on login attempt
Major Vendor's status page →
Resolved after 27 minutes, affecting Europe, Africa, Asia Pacific, on March 4, 2026.
The issue has been addressed. We apologize for the inconvenience caused by this.
Affected components
Europe, Africa, Asia Pacific
Update timeline
- investigating Mar 04, 2026, 07:59 AM UTC
Some customers might experience "Login failed: Communication error" errors on login attempt to the ESET PROTECT consoles hosted in the EU cloud region. We are working on resolution of the issue with a priority, updates will be provided once available.
- monitoring Mar 04, 2026, 08:21 AM UTC
The issue has been addressed. We apologize for the inconvenience caused by this.
- resolved Mar 04, 2026, 08:26 AM UTC
This incident has been resolved.
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