ESET incident

ESET PROTECT EU: Performance degradation

Resolved after 16 hours 57 minutes, affecting Europe, Africa, Asia Pacific, on May 4, 2026.

investigating May 05, 2026, 03:18 AM UTC

Currently the performance is reportedly restored.

Started
May 04, 2026, 02:15 PM UTC
Resolved
May 05, 2026, 07:12 AM UTC
Duration
16h 57m
Detected by Pingoru
May 04, 2026, 02:15 PM UTC

Affected components

Europe, Africa, Asia Pacific

Update timeline

  1. investigating May 04, 2026, 02:15 PM UTC

    Customers might see outdated data in their Computers page in web console.

  2. investigating May 05, 2026, 03:17 AM UTC

    Currently the performance is reportedly restored.

  3. investigating May 05, 2026, 03:18 AM UTC

    Currently the performance is reportedly restored.

  4. resolved May 05, 2026, 07:12 AM UTC

    The issue was resolved.

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