Druva inSync incident

Reporting service experiencing degraded performance

Resolved after 5 days 12 hours, affecting inSync Cloud and inSync Cloud (inSync Cloud — Northern Virginia (us-east-1)) and 1 more, on May 20, 2026.

identified May 20, 2026, 05:14 PM UTC

We have identified an issue impacting Reporting on the Admin Console. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

Started: May 20, 2026, 05:14 PM UTC
Resolved: May 26, 2026, 06:04 AM UTC
Duration: 5d 12h
Detected by Pingoru: May 20, 2026, 05:14 PM UTC

Affected components

inSync CloudinSync Cloud (inSync Cloud — Northern Virginia (us-east-1))inSync Cloud (inSync Cloud — Northern California (us-west-1))inSync Cloud (inSync Cloud — Oregon (us-west-2))inSync Cloud (inSync Cloud — Cape Town (af-south-1))inSync Cloud (inSync Cloud — Hong Kong (ap-east-1))inSync Cloud (inSync Cloud — Mumbai (ap-south-1))inSync Cloud (inSync Cloud — Tokyo (ap-northeast-1))inSync Cloud (inSync Cloud — Seoul (ap-northeast-2))inSync Cloud (inSync Cloud — Singapore (ap-southeast-1))

Update timeline

identified May 20, 2026, 05:14 PM UTC

We have identified an issue impacting Reporting on the Admin Console. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

Your product runs on more than Druva inSync

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.