Druva inSync incident

Admin portal slowness

Resolved after 19 minutes, affecting inSync Cloud and inSync Cloud (inSync Cloud — Northern Virginia (us-east-1)) and 1 more, on September 10, 2026.

identified Sep 10, 2026, 02:01 PM UTC

We have identified an issue impacting Reporting on the Admin Console. We are working on priority to resolve the issue. There might be intermittent admin portal slowness/failures observed while applying this fix. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

Started: Sep 10, 2026, 02:01 PM UTC
Resolved: Sep 10, 2026, 02:20 PM UTC
Duration: 19m
Detected by Pingoru: Sep 10, 2026, 02:01 PM UTC

Affected components

inSync CloudinSync Cloud (inSync Cloud — Northern Virginia (us-east-1))inSync Cloud (inSync Cloud — Hong Kong (ap-east-1))inSync Cloud (inSync Cloud — Mumbai (ap-south-1))inSync Cloud (inSync Cloud — Tokyo (ap-northeast-1))inSync Cloud (inSync Cloud — Singapore (ap-southeast-1))inSync Cloud (inSync Cloud — Sydney (ap-southeast-2))

Update timeline

identified Sep 10, 2026, 02:01 PM UTC

We have identified an issue impacting Reporting on the Admin Console. We are working on priority to resolve the issue. There might be intermittent admin portal slowness/failures observed while applying this fix. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

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