Druva inSync incident

Active Directory Backup delays

Resolved after 2 hours 36 minutes, affecting inSync Cloud and inSync Cloud (inSync Cloud — Northern Virginia (us-east-1)) and 1 more, on September 8, 2026.

identified Sep 08, 2026, 05:40 AM UTC

We are currently investigating backup delays for Active directory backups. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

Started: Sep 08, 2026, 05:40 AM UTC
Resolved: Sep 08, 2026, 08:16 AM UTC
Duration: 2h 36m
Detected by Pingoru: Sep 08, 2026, 05:40 AM UTC

Affected components

inSync CloudinSync Cloud (inSync Cloud — Northern Virginia (us-east-1))inSync Cloud (inSync Cloud — Oregon (us-west-2))inSync Cloud (inSync Cloud — Mumbai (ap-south-1))inSync Cloud (inSync Cloud — Singapore (ap-southeast-1))inSync Cloud (inSync Cloud — Montreal (ca-central-1))inSync Cloud (inSync Cloud — Stockholm (eu-north-1))inSync Cloud (inSync Cloud — London (eu-west-2))inSync Cloud (inSync Cloud — Paris (eu-west-3))

Update timeline

identified Sep 08, 2026, 05:40 AM UTC

We are currently investigating backup delays for Active directory backups. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

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