Druva inSync incident

Active Directory Backup delays APAC

Resolved after 1 hour 36 minutes, affecting inSync Cloud and inSync Cloud (inSync Cloud — Mumbai (ap-south-1)) and 1 more, on September 4, 2026.

identified Sep 04, 2026, 10:24 AM UTC

We are currently investigating backup delays for Active directory backups. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

Started
Sep 04, 2026, 10:24 AM UTC
Resolved
Sep 04, 2026, 12:01 PM UTC
Duration
1h 36m
Detected by Pingoru
Sep 04, 2026, 10:24 AM UTC

Affected components

inSync CloudinSync Cloud (inSync Cloud — Mumbai (ap-south-1))inSync Cloud (inSync Cloud — Singapore (ap-southeast-1))inSync Cloud (inSync Cloud — Sydney (ap-southeast-2))

Update timeline

  1. identified Sep 04, 2026, 10:24 AM UTC

    We are currently investigating backup delays for Active directory backups. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

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