Druva inSync incident

Potential Intermittent Backup/Restore disruption

Resolved after 25 minutes, affecting inSync Cloud and inSync Cloud (inSync Cloud — Northern Virginia (us-east-1)) and 1 more, on September 18, 2026.

identified Sep 18, 2026, 11:43 AM UTC

We want to proactively inform you that we are performing a backend maintenance at our end. You may experience backup/restore disruption during this time. Our teams are closely monitoring system performance to mitigate any potential delays and ensure background tasks complete successfully. We will keep you updated with the progress. Please feel free to contact the Druva support team at support.druva.com. Druva Support

Started
Sep 18, 2026, 11:43 AM UTC
Resolved
Sep 18, 2026, 12:09 PM UTC
Duration
25m
Detected by Pingoru
Sep 18, 2026, 11:43 AM UTC

Affected components

inSync CloudinSync Cloud (inSync Cloud — Northern Virginia (us-east-1))inSync Cloud (inSync Cloud — Northern California (us-west-1))inSync Cloud (inSync Cloud — Oregon (us-west-2))inSync Cloud (inSync Cloud — Cape Town (af-south-1))inSync Cloud (inSync Cloud — Hong Kong (ap-east-1))inSync Cloud (inSync Cloud — Mumbai (ap-south-1))inSync Cloud (inSync Cloud — Tokyo (ap-northeast-1))inSync Cloud (inSync Cloud — Seoul (ap-northeast-2))inSync Cloud (inSync Cloud — Singapore (ap-southeast-1))

Update timeline

  1. identified Sep 18, 2026, 11:43 AM UTC

    We want to proactively inform you that we are performing a backend maintenance at our end. You may experience backup/restore disruption during this time. Our teams are closely monitoring system performance to mitigate any potential delays and ensure background tasks complete successfully. We will keep you updated with the progress. Please feel free to contact the Druva support team at support.druva.com. Druva Support

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