Resolved after 2 hours 27 minutes, affecting section-184257 ([US] Voice Channel) and section-184257 ([US] Chat, Email, and SMS Channels) and 1 more, on August 20, 2026.
Service recovery is underway, and performance has returned to normal across all channels. Our team will continue to monitor the system closely to ensure ongoing stability.
Affected components
Update timeline
- investigating Aug 20, 2026, 02:58 PM UTC
We are currently investigating intermittent instability. Some calls may experience increased latency or fail to connect. Our team is actively working to identify the cause and restore normal service. We’ll share another update as soon as we have more information.
- resolved Aug 20, 2026, 05:25 PM UTC
Service recovery is underway, and performance has returned to normal across all channels. Our team will continue to monitor the system closely to ensure ongoing stability.
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